Customer Growth Audit · Step 1
Assessing your current state.
Current Customers
142
Current Revenue
₹48L
Revenue Goal
₹2Cr
NPS Score
+28
CSAT Score
3.8
Monthly MRR
₹4L
Gaps & Opportunities · Step 2
Identifying what matters most.
No
Advocates
Weak
Proof
Low
NPS
No
Refs
Champion
Programme
Case
Studies
4 gaps found 2 opportunities 1 priority
Executive Readout · Step 3
Clear direction. Ready to act.
0
Gaps Found
0
Opportunities
0
Priority
Top priority identified
Champion Programme
Readout ready
Executive readout session scheduled · Programme direction confirmed
Your Programme · Next 90 Days
What gets built. When. What it drives.
01
Champion Programme
Weeks 1–4 · First reference calls in 30 days
↑ Revenue
02
Case Study Engine
Weeks 3–6 · First story published in 30 days
↑ Proof
03
Engagement Campaigns
Weeks 4–8 · NPS lift + expansion signals
↑ Engagement
Delivered in 30-day cycles · All programmes built and run by Retentio
Retentio
Find where your customer growth can go next.
A focused audit of your customers, advocacy, proof, lifecycle and engagement opportunities.
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